Job Description
Role: Tools Engineer L3 – Zabbix Monitoring & Observability
Role Purpose
Lead Zabbix platform engineering, advanced monitoring design, automation, observability improvements and operations across enterprise environments.
Key Responsibilities
Design and optimize monitoring architecture, develop templates and triggers, manage integrations, perform root cause analysis, drive event noise reduction, support platform upgrades, oversee monitoring governance and mentor L1/L2 engineers.
Technical Skills
Zabbix Architecture, Linux/Windows Administration, SNMP, Network & Application Monitoring, API Integrations, ELK awareness, Automation Scripting (Shell/Python), ITIL, ServiceNow Integration and Observability practices.
AI-Infused Capabilities
AI-assisted anomaly detection, intelligent event correlation, predictive monitoring insights, alert optimization, automated remediation orchestration and GenAI-assisted troubleshooting.
Experience Requirements
Typically 5+ years of experience in enterprise monitoring, observability and Zabbix platform administration with engineering expertise.
Leadership Responsibilities
Provide technical leadership, conduct reviews, establish standards, drive continuous improvement initiatives and support transformation programs.
KPIs
Monitoring coverage, platform availability, alert quality improvement, MTTR reduction, automation adoption, SLA compliance and customer satisfaction.
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Role: Tools Engineer L3 – Zabbix Monitoring & Observability
Role Purpose
Lead Zabbix platform engineering, advanced monitoring design, automation, observability improvements and operations across enterprise environments.
Key Responsibilities
Design and optimize monitoring architecture, develop templates and triggers, manage integrations, perform root cause analysis, drive event noise reduction, support platform upgrades, oversee monitoring governance and mentor L1/L2 engineers.
Technical Skills
Zabbix Architecture, Linux/Windows Administration, SNMP, Network & Application Monitoring, API Integrations, ELK awareness, Automation Scripting (Shell/Python), ITIL, ServiceNow Integration and Observability practices.
AI-Infused Capabilities
AI-assisted anomaly detection, intelligent event correlation, predictive monitoring insights, alert optimization, automated remediation orchestration and GenAI-assisted troubleshooting.
Experience Requirements
Typically 5+ years of experience in enterprise monitoring, observability and Zabbix platform administration with engineering expertise.
Leadership Responsibilities
Provide technical leadership, conduct reviews, establish standards, drive continuous improvement initiatives and support transformation programs.
KPIs
Monitoring coverage, platform availability, alert quality improvement, MTTR reduction, automation adoption, SLA compliance and customer satisfaction.
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Tool Development and deployment | Quality of solution Timely development and within budget Timely deployment of tool Error free deployment |
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Experience: 5-8 Years .
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