Job Description

Purpose of Role
•    Accountable for developing the strategy and managing  delivery of all aspects of end to end Testing  (functional, non functional, SIT, end to end testing, OAT, UAT) across a complex portfolio of platforms or major projects , ensuring the offshore testing partners deliver against contractual commitments /  base lined plans, departmental best practice and standards and the risk appetite of the stakeholders through the delivery of a signed-off risk based test strategy, test plans and test summary reports 

Key Accountabilities

Strategy
•    Provide end to end testing best practice advice and guidance to programme / project leads , liaising with business stakeholders to ensure required resources in place to execute UAT testing 
•    To work with the Delivery leads and their teams to ensure  offshore  vendor testing capability and plans are sufficient to meet project time,  cost and quality standards
•    Maintain an understanding of industry trends in testing and ensure best practice embedded in test strategies and plans
•    Support the Head of Testing Services, ensuring continuous improvement within the testing function in order to help drive the strategic agenda

Business Delivery
•    Manage the overall test strategy, planning  and co-ordination of all phases of testing 
•    Ensure the delivery of testing to agreed baselined time, cost and quality in adherence with departmental best practice, relevant, appropriate and agreed testing methods, standards and policies for both waterfall and agile methods of delivery.
•    Successfully performance manage the working relationship with the testing Vendor as required to fulfil all testing commitments and plans
•    Operate as a testing SME and provide advice to determine the most appropriate testing strategies for projects or programmes 
•    Definition of Test Strategies, Plans and Approaches as required and in line with best practises
•    Ensure offshore test team is resourced to undertake the required test planning, specification, management, execution and reporting to meet agreed business and non-functional requirements within timescale and cost constraints
•    Ensure accurate and timely reporting on testing progress in accordance with agreed project/department/release management timescales
•    Regular QA of Vendor output ensuring adherence to testing policy and practises can be evidenced
•    Overall responsibility for managing our test environment and data requirements to ensure compliance with any DLG set guidelines
•     Ability to demonstrate:
­    Technical skills commensurate with defined experience 
­    Excellent interpersonal skills, both written and verbal
­    Adherence to defined standards and ways of working
­    Capability to manage and lead a team of systems analysts with varied experience
­    Effective running of daily and weekly progress and governance meetings
­    Provision of technical direction to team members
­    Assurance of the quality of deliverables 
­    Experience in creating and managing a high-performing team
•    Ability to advise and guide Business Analysts, technical and business SMEs through interactive/agile approaches.
•    Ability to advise and guide Application Delivery Managers and Solution Designers to ensure the proposed solution fits with the overall system design principles.

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Capacity & Capability
•    Build and maintain relationships with third party suppliers, managing immediate resource demands

Risk and Control
•    Ensure that Vendor can evidence traceability between requirements, test specification and test execution and adequate records of the test process and the quality of the test effort, with the production of a Test Summary Report
•    Identify, own and manage the risks involved in running our business appropriate to my role, in line with DLG guidelines

Stakeholder Management
•    Communicate with  senior stakeholders, providing explanations of the consequences of test results
•    Day to day working with the Delivery Leads and their teams to ensure all testing deliverables integrated and delivered in line with baselined project plans 

People Management
•    Effectively managing Vendor through
­    Ensures the assignment of work meets the skills of the resource and the needs of the organisation 
­    Vendor demonstrates appropriate adherence to DLG policies and controls
­    Effective communication that engages Vendor and encourages them to maximise their value add
System Testing:
•    Ensure the delivered system functions meets the functional specification including integration, usability, verification, accuracy of all outputs etc.
Non-Functional Testing:
•    Ensure the system meets volume and performance requirements including soak, load, bottlenecks etc.

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Qualifications

• 17+ years of experience with 5 years or more in Program Management. Minimum 2-3 years of demonstrated experience as a strategic advisor to clients at C-Levels
• Experience in spearheading large or complex programs involving multiple Business Units and multiple entities (Vendors, Products, etc)
• Experience of strong program governance with the CXOs and senior executive sponsors (external as well as internal)
• Demonstrated capacity to navigate complexity, ambiguity and competing priorities to drive program success with strategic thinking and problem-solving abilities
• Experience of managing and developing a team of 200+ people from Wipro and influencing larger teams from the client & other entities
• Strong Risk Management, Change Management and Contract management experience. Strong domain knowledge and industry experience in one or more domains 
• Robust experience in one or more Business-Technology areas such as Core Business Process transformation, Product Implementation, Cloud transformation, Experience/Design led transformation, Digital Transformation or others.
• Proficient in Waterfall, Agile and SAFe processes with certifications in Agile/ PRINCE 2/ PMI / SAFe and others such as PMP/ PgMP.
• Additional certification in Industry domains, enterprise applications, emerging technologies preferred.