Job Description
Job Title:  TECHNO FUNCTIONAL CONSULTANT L1(CONTRACT)
City:  O Fallon
State/Province:  Missouri
Posting Start Date:  9/3/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose

The purpose of this role is to bridge client's functional and technical requirements at the module level by assisting in outlining technical specifications, performing basic configuration, and troubleshooting initial system issues.

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Areas of Responsibility         

Requirement Gathering-Understand the functional requirements and assist in translating these into technical specifications.

Configuration and Customisation-"Assist in performing coding, configuration, and minor customisations as per defined design and development standards."

Technology Harmonisation-Support integration testing by validating interface behaviour and identifying basic issues.

Troubleshooting and optimisation-Support troubleshooting activities and help resolve basic technical issues related to performance or configuration of a specific module.

Documentation-Assist in preparing user documentation, configuration notes, and testing artefacts for a specific module.

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Roles/responsibilities

 

Work Orders - Resolve Work orders in form of Business/functional queries, ad hoc testing, verification, and validation etc., from regional product team and customer support teams.

Reporting the issues with the deployments and coordinating with the Development Teams to fix any deployment issues.

Incident Resolution - Review and resolve the Incidents arising from operation Command Center Alerts

Alerts from Enterprise Monitoring Operations (EM Operations).

Traffic Routing – perform traffic routing in support of infrastructure maintenance

Raise new change tickets and arrange for approvals, including CAB approvals

Creating Confluence pages for newly analyzed Work Orders / new type of Incidents with resolution steps

Change Implementation - Deploying the application related artifacts to the production environments in the slotted approved release window           

Root Cause Analysis in detail for High severity Incidents – and act on fixing the underlying cause of the high severity issues. Take necessary preventive actions also.

Supporting the UAT testing by the Product team and regional customer support team.

Configuring application/artifacts and supporting the new customer onboarding to the platform

Testing the newly on boarded customer’s file processing and reports delivery

Review and approve change tickets.

Work with customers on ad-hoc queries

 

Work with Development / Testing team for defect analysis (with Production simulated data)

Build automation scripts that reduce the number of Incidents and/or improves processes followed

Support customer to fill in the Post Incident Report (PIR) when any high impacting Incidents affecting customers occurred.

Participate / Initiate in War Room calls that impacts application availability or has a customer impact

 

 

Mandatory Skills: SRE Operations .

 

Experience: 5-8 Years .

 

The expected compensation for this role ranges from $60,000 to $135,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.