Job Description
- Provide Level 3 support for application platforms and Openshift environments.
- Troubleshoot and resolve complex issues related to application deployments, container orchestration, and underlying infrastructure (Openshift and ecosystem such as CI/CD, ELK/Splunk, Vault).
- Collaborate with development and operations teams to identify root causes of incidents and implement preventative measures.
- Monitor system performance and proactively address potential issues.
- Participate in on-call rotations and respond to critical incidents as needed.
- Contribute to documentation, runbooks, and knowledge base articles.
- Assist in the implementation of best practices for platform operations and support.
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OpenShift Lead
- Install, configure, administer, and manage Red Hat OpenShift (OCP) clusters on Bare Metal and VMware platforms.
- Perform OpenShift patching and version upgrades with minimal impact to production workloads.
- Maintain and support existing DevOps infrastructure pipelines integrated with OpenShift.
- Create, manage, and troubleshoot persistent storage, including file systems and persistent volumes.
- Configure and manage RBAC and security policies across clusters.
- Configure and manage Ingress Controllers, Routes, and network load balancers.
- Support inter-cluster communication and hybrid/multi-cluster architectures.
- Apply strong understanding of networking and firewall concepts in Kubernetes and OpenShift environments.
- Troubleshoot cluster networking, DNS, and connectivity issues.
- Monitor cluster, node, and application health using Prometheus, Grafana, and Splunk.
- Configure alerts, dashboards, and metrics for proactive monitoring.
- Identify performance bottlenecks and recommend optimization measures.
- Troubleshoot complex issues related to cluster performance, storage, networking, and application deployments.
- Resolve pod and container runtime issues.
͏
OpenShift
- Install, configure, administer, and manage Red Hat OpenShift (OCP) clusters on Bare Metal and VMware platforms.
- Perform OpenShift patching and version upgrades with minimal impact to production workloads.
- Maintain and support existing DevOps infrastructure pipelines integrated with OpenShift.
- Create, manage, and troubleshoot persistent storage, including file systems and persistent volumes.
- Configure and manage RBAC and security policies across clusters.
- Configure and manage Ingress Controllers, Routes, and network load balancers.
- Support inter-cluster communication and hybrid/multi-cluster architectures.
- Apply strong understanding of networking and firewall concepts in Kubernetes and OpenShift environments.
- Troubleshoot cluster networking, DNS, and connectivity issues.
- Monitor cluster, node, and application health using Prometheus, Grafana, and Splunk.
- Configure alerts, dashboards, and metrics for proactive monitoring.
- Identify performance bottlenecks and recommend optimization measures.
- Troubleshoot complex issues related to cluster performance, storage, networking, and application deployments.
- Resolve pod and container runtime issues.
- Respond to production issues in a timely and professional manner, meeting SLAs.
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Deliver
| No | Performance Parameter | Measure |
| 1 | Operations of the tower | SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management |
| 2 | New projects | Timely delivery Avoid unauthorised changes No formal escalations |
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.