Job Description
Role Purpose
The purpose of the role is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAâÂÂs ensuring client satisfaction
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Detailed JD :
- Perform functional, integration, and system testing of RHOSP deployments.
- Validate installation and configuration of OpenStack components on Red Hat OS.
- Develop and execute test plans, test cases, and automation scripts for OpenStack environments.
- Identify, document, and track defects; work closely with engineering teams for resolution.
Maintain detailed test documentation and provide reports on test coverage and results
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Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.