Job Description

Title: Oracle Apps DBA
Location: Bangalore

• Proficiency in deploying, configuring, and managing cloud-native applications and databases on AWS.
• Familiarity with AWS networking, IAM, security best practices, and monitoring tools (CloudWatch, etc.).
• Design, build and maintain CI/CD pipelines (e.g., GitLab CI, Jenkins, GitHub Actions, AWS CodePipeline) for automated build, test and deployment across environments.
• Provision, configure and manage AWS cloud infrastructure (e.g., EC2, ECS/EKS, Lambda, RDS, S3, VPC, IAM, CloudFront) using infrastructure-as-code.
• Automate infrastructure provisioning and configuration using tools such as Terraform, CloudFormation or Ansible.
• Manage containerization and orchestration (Docker, Kubernetes/ECS) for application workloads.
• Set up and maintain monitoring, logging and alerting (e.g., CloudWatch, Grafana, Prometheus, ELK) to ensure system availability and performance.
• Implement and enforce security best practices across infrastructure and pipelines, including IAM policies, secrets management, patching and vulnerability remediation.
• Support release management activities, coordinating deployments and rollbacks with development and project teams.
• Manage and optimize cloud costs, environments and resource utilization.
• Troubleshoot and resolve issues in existing automation workflows to maintain performance and reliability
• Collaborate with business users and technical teams to gather requirements, identify improvement areas, and support ongoing enhancements
• Maintain detailed documentation for workflows, issue resolutions, and system updates
• Ensure compliance with best practices and internal standards for automation design and security
• Monitoring the health of running automation jobs.
• Performing root cause analysis for automation failures.
• Developing and implementing minor enhancements to existing bots.
• Working within a production support framework, which may involve a ticketing system.

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Areas of responsibility

Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.

Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.

Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.

Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.

Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.

Team Management-Collaborate with team members to resolve open tickets and service requests.

Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.

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