Job Description
IT Infrastructure Monitoring Consultant
Orange County, CT
Elastic (ELK)
Required Skillset
Monitoring & Observability Tools:
Advanced hands-on experience with Elastic Stack (ELK) for synthetic transactions, log aggregation, analysis, and visualization; BMC Helix / Patrol / KM and Entuity.
Operating Systems:
Knowledge of Windows and Unix/Linux systems, including troubleshooting and performance monitoring.
Cloud Monitoring:
Experience using Azure Monitor and AWS CloudWatch to monitor cloud-based infrastructure and services.
Networking:
Understanding of networking concepts, protocols, and monitoring methodologies to support infrastructure monitoring and diagnostics
ITSM & CMDB:
Experience with ServiceNow or similar ITSM/CMDB platforms and integration with monitoring and discovery tools
Monitoring Methodologies:
Knowledge of application, network, server, and storage monitoring, synthetic transactions, and alerting strategies
Troubleshooting & RCA:
Proven ability to perform advanced troubleshooting, root cause analysis, and implement corrective solutions
Project Management:
Experience managing multiple initiatives related to monitoring tool deployment, upgrades, and optimization
Frameworks & Best Practices:
Understanding of ITIL processes, observability concepts, and monitoring best practices
Communication Skills:
Strong written and verbal communication; ability to work with both technical and non-technical stakeholders
Certifications (Nice to Have)
Elastic Certified Engineer, BMC certifications
Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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