Job Description
Senior Technical Trainer
Must have Previous knowledge in areas such as digital certificates, PKI, authentication, mobile encryption technologies, smartcards, HSM or networking is a definite asset
We are currently looking for a Technical Trainer to join our training team. This position will be based in our Bengaluru location and will report to the Senior Director of Professional Services.
Position Summary: This role will challenge the successful candidate to become an expert in the Entrust public-key infrastructure, authentication, HSM technologies. Candidates should have a proven ability to transfer knowledge to training participants through strong communication and training skills.
Responsibilities:
- Deliver Web and classroom-based technical training on Entrust ’s trusted identity and secure transaction products to customers, employees and partners
- Design, develop and maintain the technical learning and reference materials used in training courses including Student Guides, Instructor Guides, Classroom Setup Guides, job aids and other course documentation
- Design, develop and maintain self-paced training modules for delivery online
- Prepare and test practical hands-on exercises to confirm participant retention of lesson content
- Install and configure Entrust and third-party products to ensure the appropriate technical environment is available for participants to complete the course exercises
- Serve as a subject matter expert to customers, employees and partners
- Track and record participant registration, payments and course completion
- Maintain enrollment and training portal
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- College or University Degree in the IT/Technical field, Information Systems, or a related discipline or equivalent work experience
- Minimum of 5 years of experience working with training tools, systems, course generation and delivery
- Minimum of 5 to 10 years as a technical instructor/ trainer.
- 5 to 10 years of delivering classroom-based training to highly technical audiences
- Previous experience delivering web-based technical training through Webex or other online conferencing tools is desirable
- Previous experience developing learning materials for classroom delivery, including needs assessment, is required
- Experience with desktop publishing tools, including Adobe Capitvate and Adobe Acrobat, is required
- Solid knowledge on concepts related to network security
- Experience with AWS, AMI and Security Groups
- Excellent organization skills, strong communication skills (written and spoken)
- Proven ability to learn new technologies quickly
- Strong troubleshooting skills
- Ability to work with minimal direction
Preferred Requirements:
- Previous knowledge in areas such as digital certificates, PKI, authentication, mobile encryption technologies, smartcards, HSM or networking is a definite asset
- Previous experience with developing testing questions
- Experience with Windows is required, experience with Linux/Unix would be an asset
- Experience with AWS, LDAP Directories and Microsoft Active Directory would be considered an asset
- Experience with Articulate Storyline, Adobe Captivate and WebEx Training or other online content creation tool is a definite asset
- Experience with a Learning Management Systems (LMS) is a definite asset
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Mandatory Skills: PKI - Certificate Management .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.