Job Description
PLM AI Engineer
Key Responsibilities
- Design and build an AI-powered support bot (web/chat-based) for Hypercare query resolution
- Develop agentic workflows to retrieve and synthesise answers from:
-
- Past incident tickets
- Knowledge bases and documentation
- PLM (Teamcenter) systems
- Implement RAG / multi-source retrieval pipelines for contextual and accurate responses
- Build APIs and backend services using Python (FastAPI) and Apple-approved AI frameworks
- Ensure compliance with Apple security, governance, and AI platform constraints
- Collaborate with Hypercare, PLM, and support teams to continuously improve response accuracy
Experience: 3-5 Years .
The expected compensation for this role ranges from $45,000 to $121,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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