Job Description
EMC Storage L3 Support
Location: O Fallon, MO
Job Description:
- Storage Admin L3 knowledge
- Strong Knowledge and experience in EMC (Isilon), HP Nimble Storage, and Brocade SAN Switch
- Must be ready to work 24/7
- Handle first point escalation for all technical and process issues as a Senior Administrator
- Provide technical subject matter expertise as needed
- Ensure proper communication and quick resolution as a crisis manager
- Plan and schedule changes, coordinating with different stakeholders
- Perform RCA for major incidents related to their tower
- Follow quality/security processes defined for the engagement
- Perform trend analysis, identify top incidents, and work with respective teams/individuals to minimize them
- Handle hardware troubleshooting and vendor coordination
- Prepare weekly and monthly status reports
- Participate in business meetings with various stakeholders as needed
- Work on service improvement programs
- Estimate/review efforts for new projects as needed
Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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