Job Description
Job Title:  ServiceNow Product Owner
City:  Philadelphia
State/Province:  Missouri
Posting Start Date:  1/8/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

As the ServiceNow Product Owner you are responsible for defining and communicating the ServiceNow product vision and delivery roadmap. You will partner with the ServiceNow product family owners, process owners and IT leadership to inform the product vision, backlog prioritization and delivery releases. You are responsible for the product life cycle of the ServiceNow platform including the conception of new modules, product upgrades, 3rd party integrations and module replacement when appropriate. You will also be responsible for leading the implementation and instilling modern software engineering and deployment techniques.

 

The role will require three days working in office in Central Philadelphia every week.

 

Responsibilities

  • Lead the creation and execution of strategy for tooling with ServiceNow
  • Defining roadmap and product capabilities to fill gaps and build tool adoption
  • Liaison between development team and stakeholders for engineering and end user enablement
  • Translate product features into well-defined requirements in appropriate Epic -> Feature -> User Story format
  • Continuous refinement and management of work across stakeholders and leadership
  • Understands technical and functional design requirements for ServiceNow with the key ability to convert business requirements into technical solutions
  • Collects information to determine, document and agree with customer requirements for the ServiceNow platform
  • Provide ServiceNow platform and technical expertise
  • Create High Level Design and technical solutions for ServiceNow implementation
  • Develop ServiceNow solutions to support best practice processes to deliver clients business requirements independently
  • Creates workflow and web prototypes for client engagements
  • Develop integration components, while being well versed with integrations with hands on experience in designing and configuring Mid server, web services, email and similar integration technology with ServiceNow.
  • Proficient in ServiceNow Configuration and customization (Workflow, UI, client scripts, business rules, etc.)
  • Administer and troubleshoot issues with ServiceNow instances.

 

Required Skills

  • 5+ years’ experience in Product Ownership/Project Management
  • Experience with Project Management Platforms (e.g. Jira, Rally)
  • Experience with Agile / SCRUM development methodologies
  • You have strong experience with the ServiceNow modules and capabilities including ITSM, ITAM, ITOM, CSDM, CMDB, Discovery, DevOps, APM and Integration HUB Experience with development teams and project requirements
  • You have a background working within the ITIL and IT Service Management discipline
  • You have demonstrated experience designing and re-engineering processes to meet organizational goals, improve efficiency and reduce risk
  • You are able to present and influence all levels of management and executive leadership.
  • You have demonstrated commitment to continual learning of ServiceNow best practices and standards including actively participating in the ServiceNow community forums.
  • Strong problem solving and analytical skills
  • Good personal communication skills are vital

Preferred Skills

  • Bachelor’s degree preferred
  • Experience with Product Ownership/Project Management
  • Experience working in an Agile software development teams
  • Ability to work independently where needed, and ability to take direction where needed

͏
Mandatory Skills: ServiceNow Integrations and Automation .

 

Experience: 5-8 Years .

 

The expected compensation for this role ranges from $60,000 to $135,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

Get Job Alerts

Receive notifications when we have open roles and get other relevant career news


Register >
 

Join Us

Explore open roles that match your interests and skills


Search Jobs >
 

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.