Job Description
Job Title:  Shift Lead- Data Collections
City:  Philadelphia
State/Province:  Pennsylvania
Posting Start Date:  6/19/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Pay: $60K per year

Hours: Monday-Friday (various shift times start early as 7:30am EST and end as late as 8:30pm EST)

The Shift Lead provides on-the-ground supervisory oversight for a team of Data Operators during their assigned shift. This role serves as the primary communication link between the Wipro operations team and the client Site Manager, ensuring seamless execution of daily operations.

Key Responsibilities

  • Team Supervision: Lead and coordinate a team of 4–6 Data Operators per shift, ensuring all stations are covered and personal targets are met.
  • Apple DRI Communication: Maintain direct, frequent communication with the Apple Site Manager and DRI, especially for protocol changes at the San Jose experimental hub.
  • SOP Enforcement: Ensure all operators are trained on and adhering to the latest Apple-defined SOPs; cascade updates in real- me.
  • Safety Oversight: Verify that daily EH&S laser safety tests are completed and logged per the approved checklist.
  • Participant Flow Management: Manage daily scheduling, ensuring steady throughput

Required Qualifications

  • Bachelor's degree or equivalent experience.
  • Minimum 2 years of experience in operations, team leadership, or supervisory roles.
  • Proven ability to manage small teams in fast-paced, process-driven environments.
  • Ability to adapt quickly to changing SOPs and communicate updates effectively.

Preferred Qualifications

  • Prior experience in a classified, ARPA, or high-security work environment.
  • Familiarity with EH&S protocols, laser safety, or hardware testing operations. 

 
Mandatory Skills: Geographic Information Systems(Maps) .

 

Experience: 3-5 Years .

 

The expected compensation for this role ranges from $45,000 to $121,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.