Job Description
Job Title:  LEAD ADMINISTRATOR L1
City:  Plano
State/Province:  Texas
Posting Start Date:  5/8/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

 

The Production Services Specialist is responsible for ensuring availability and reliability of assigned production applications within a line of business (LOBs) of Compliance (Sanctions and AML). To perform this function, the resource will have to perform daily tasks assigned by the Production Support Lead. These tasks are aligned to the key services outlined within the Global Support Services Service Catalog:

·        Monitoring

·        Incident Management

·        Request Management

·        Disaster Recovery / Application Recovery Certification Exercise

·        Metrics Reporting

·        Application Capacity Management

Responsibilities

·        User and batch job issue resolution, Manage highly critical applications - support BAU and ensure no business impact

·        Creating support documentation and updating existing documentation

·        Initiate the incident management process  lead triage when BAU is impacted

·        Provide regular communication  generate reports to all the stake holders

·        Investigation of root cause analysis and irreversible corrective action

·        Identify risk and drive remediations – ensure any day audit ready situation for the team

·        Will work closely with Business Partners and Development team

·        Hands on support of the applications

·        Disaster recovery test coordination, preparation and execution

·        Monitoring of daily batch processing

·        Timely adherence to all deliverables

·        Mentor / guide team members on issues/queries and other deliverables

·        Perform Capacity Management for applications in scope

Required Skill:

Proficiency in M365 Applications

SQL scripting

Hands on experience with Unix

Hands on experience with Database (Oracle  Teradata)

Hands on experience in Hadoop

Experience in Job scheduling tool - Autosys.

Knowledge on ETL tool - Informatica.

Knowledge on monitoring tools like ITRS Geneous, Splunk, Dynatrace

Knowledge on ITIL concepts like Incident and Problem Management
Mandatory Skills: Unix - Implementation and Maintenance .

 

Experience: 5-8 Years .

 

The expected compensation for this role ranges from $60,000 to $135,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.