Job Description
Provides functional expertise, guidance, presentation, and instructions to customers on SuccessFactors ONB 2.0, RCM, and RMK modules and processes. Leads and ensures the successful post-implementation support of SuccessFactors ONB 2.0, RCM, and RMK moduled. Functions as a key resource for customers and leads implementation teams.
Essential Functions
- Functions as an individual contributor leading and guiding the product implementation team to deliver successful support of SuccessFactors ONB 2.0, RCM, RMK modules.
- Gathers and analyzes the clients’ business requirements and objectives to ensure the solution meets the customers objectives.
- Lead and advice on business process improvement on SAP SuccessFactors Talent modules.
- Deliver workshops and meetings.
- Troubleshoots and provides resolution of system issues or defects, as assigned.
- Completes internal tasks as assigned.
- Coach junior consultants on projects.
- Completes continuing education activities to attain and maintain professional certifications.
- Performs other duties as assigned.
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Required Qualifications
- Certification in SuccessFactors ONB 2.0 and RCM
- This role requires business proficiency in English (both spoken and written)
- Strong expertise in handling SuccessFactors Talent modules related customer tickets
- Good interpersonal and organizational skills with the ability to communicate effectively with both technical and non-technical resources.
- Minimum 5 years of experience in post-implementaion SuccessFactors Talent modules.
- Prior experience in functional or technical consulting role.
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Knowledge, Skills, and Abilities (KSAs)
- Advance knowledge of SuccessFactors product.
- Skilled in technology coupled with business acumen to complement system consulting.
- Analytical and solutions oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations.
- Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
- Ability to build personal relationships with clients and peers while inspiring and motivating others.
- Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.
- Ability to create and deliver presentations.
- Ability to manage time and multiple projects with a high degree of attention to detail.
- Excellent written and oral communication skills; attentively listens and shares knowledge/expertise.
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Experience: 8-10 Years .
Expected annual pay for this role ranges from $80,000 to $158,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.