Job Description

Provides functional expertise, guidance, and instructions to customers on SuccessFactors products. Leads and ensures the successful implementation of SuccessFactors products. Functions as a key resource for customers and leads implementation teams. Provides functional expertise, guidance, presentation, and instruction on SuccessFactors’ products to customers. Ensure successful implementation of the SuccessFactors' Employee Central product.

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Required Qualifications

• Certification in SuccessFactors module. (Employee Central Preferred)
• Minimum 5 years of experience with detailed knowledge of business processes, technical documentation, and Employee Central (including Time Off) implementation.
• At least 2 full implementation experiences on SuccessFactors Employee Central Module.
• Prior experience in functional or technical consulting role. 

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Essential Functions

• Functions as an individual contributor leading a product implementation team to deliver SuccessFactors EC product. 
• Gathers and analyzes the clients’ business requirements and objectives.
• Creates and delivers high quality demonstrations and presentations.
• Develops system configurations to conform to client specifications and best practices.
• Adheres to software implementation standards and best practices.
• Troubleshoots and provides resolution of system issues or defects, as assigned.
• Completes internal tasks assigned.
• Assists with preparation of training materials to include teaching clients how to utilize the system.
• Prepares status updates, tracking time and expenses to ensure timely system implementation.
• Completes continuing education activities to attain and maintain professional certifications.
• Performs other duties as assigned.

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Knowledge, Skills, and Abilities (KSAs

• Skilled in technology coupled with business acumen to complement system consulting.
• Analytical and solutions oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations.
• Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
• Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.
• Ability to create and deliver presentations.
• Ability to manage time and multiple projects with a high degree of attention to detail.
• Strong organizational, planning and management skills.
• Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.

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