Job Description
Job Title:  Policy Manager
Req Id:  99565
City:  Austin
State/Province:  Minnesota
Posting Start Date:  9/26/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose
The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.

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Policy Manager 

USA: Remote

About the Role: 

We are seeking a Policy expert with experience in content, editorial, and trust and safety to lead the development, refinement and operationalization of content policies in a fast-paced, high-stakes environment. This role sits at the intersection of policy development, industry benchmarking, content moderation, trust and safety, content quality understanding, editorial decision-making and user trust. The goal is to deliver accurate, high-quality and safe news content while protecting platform integrity and the preferences of today’s diverse user base including Gen Z audience) 

Key Responsibilities: 

  • Lead the end-to-end lifecycle of content policy development, incorporating editorial judgment and journalistic-style rigor to ensure the creation of strong safe policies that reflect Gen Z values, digital experiences, and sensitivities while maintaining clarity and enforceability. 
  • Identify and evaluate emerging trends, behaviors and risks across digital platforms and translate insights into actionable Policy frameworks. 
  • Collaborate cross-functionally to ensure Policy guidance is clear, enforceable and aligned with platform needs and goals. 
  • Conduct regular audits of existing policies to identify gaps, outdated guidance or areas requiring clarification or reinforcement. 
  • Contribute to external benchmarking and stakeholder discussions on content safety and Policy best practices 

Qualifications: 

  • 5+ years of experience in journalism, editorial strategy, publisher, user and AI-generated long and short form content policy, trust & safety preferably in social media, news, search, or platform environments. 
  • Proven track record in leading editorial decisions and shaping content policy frameworks in high-risk, fast-paced settings. 
  • Strong understanding of Gen Z digital culture (language, content formats, and online behaviors) is a plus but not mandatory. 
  • Deep knowledge of misinformation risks and content integrity principles. 
  • Exceptional written and verbal communication skills, with the ability to translate complex, ambiguous risks into clear, actionable guidelines. 
  • Ability to operate independently and decisively while balancing speed with accuracy. 
  • Experience collaborating with cross-functional partners to align editorial and policy work with organizational goals. 
  • Thrives in working in fast-paced, ambiguous environments with evolving priorities and tight timelines. 

 

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Mandatory Skills: Payment and Fraud( Trust & Safety) .

 

Experience: 5-8 Years .

 

The expected compensation for this role ranges from $60,000 to $135,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.