Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
The Portfolio Account Executive (PAE) is the strategic leader and single point of accountability for a portfolio of strategic accounts. The incumbent is accountable for the growth, profitability, customer success, and delivery excellence of their portfolio of strategic accounts. As a trusted advisor and business leader, the PAE drives delivery-led growth, account expansion, operational excellence, and long-term client value by aligning business objectives with Wipro’s capabilities and leveraging AI-powered insights to optimize portfolio performance.
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Key Responsibilities
1. Client Success, Strategic Relationships & Delivery Leadership
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Lead successful delivery of programs and services across the portfolio, ensuring operational excellence, quality, governance, risk management, and contractual compliance.
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Drive customer success through proactive issue resolution, value realization, and seamless client engagement.
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Act as the senior escalation point for critical delivery and transformation initiatives.
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Leverage AI-driven insights to predict risks, improve project health, optimize resource utilization, and enhance customer outcomes.
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2. Portfolio Growth & Financial Management
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Own portfolio revenue, profitability, forecasting, and financial performance.
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Drive growth through delivery-led expansion, account mining, cross-selling, and upselling opportunities.
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Improve margins through operational efficiency, automation, innovation, and disciplined governance.
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Utilize AI-powered analytics to identify growth opportunities and enhance forecasting and decision-making.
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3. Strategic Client Partnership & Account Expansion
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Build executive relationships and align portfolio strategies with client business and transformation priorities.
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Drive governance reviews focused on business outcomes, innovation, and value realization.
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Partner with Account Executives and Sales teams to accelerate retention, penetration, and account expansion.
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Leverage AI-powered account intelligence to uncover whitespace opportunities, growth potential, and customer risks.
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3. Delivery Excellence & Customer Success
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Partner with delivery and functional teams to ensure successful execution and achievement of customer outcomes.
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Drive operational excellence, quality, compliance, and risk management.
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Proactively manage customer escalations and delivery risks.
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Leverage AI-generated insights to identify renewal, retention, and churn risks, while recommending next-best cross-sell and upsell opportunities.
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The expected compensation for this role ranges from $240,000.00 to $375,000.00.
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.