Job Description
Job Title:  Techno Functional Consultant - L2
Req Id:  92460
City:  Princeton
State/Province:  New Jersey
Posting Start Date:  8/29/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Roles and Responsibilities:

  • Plan, direct, maintain, and coordinate network installation, maintenance, and operations.
  • Driving Major Incidents and Problem Management. Change management, Prepare and review of RCA for all MI as required by account SOW
  • Excellent understanding of Network infrastructure and good understanding of networking concepts for Data and Security.
  • Hands on experience on Network devices – router, switches, Firewall, Load balancer etc...
  • Prepare, review, approve and present network changes and manage till execution post essential approvals.
  • Understanding of Billing and DNO submissions on monthly basis.
  • Preparing and presenting of Weekly/Monthly reports to internal and external stake holders.
  • Good Experience on Incident &Change Management; provided optimal solution to the customer in given time frame; spearheaded Problem Management function ensuring less number of repeated errors /incidents occur
  • Ensure maintenance of effective 24-7 plant operations with rotating on-call schedule, escalation paths, and emergency response plans
  • Adhering to monthly KPI targets and managing Technical Penalty SLA misses.
  • Making sure team updating ticket on time and providing RCA on time.
  • Prioritize and schedule calls with technical team members to investigate the actual cause of the issu

 

KEY SKILLS AND COMPETENCIES

  • Strong experience in Network Routing/Switching and Security management .
  • Certifications on R&S, Security, ITIL is highly preferred.
  • Experience on Operations, Change management, Problem management, Incident Management
  • Experience in team management
  • Good written & verbal communication skills
Mandatory Skills: Network Data Admin .

 

Experience: 8-10 Years .

 

Expected annual pay for this role ranges from $80,000 to $158,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.