Job Description
Job Title:  Product Owner
City:  The Hague
State/Province:  South Holland
Posting Start Date:  5/15/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

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This Product Owner role is related to two different initiatives:
Proactive Management

  • Product Owner role for new development team focused on Proactive Management. Goal is to develop multiple use cases to proactively inform customers based on relevant data trigger (from source systems) & business logic (N8N platform) like roaming cost, bill shocks aspects to reduce / deflect customer interactions.

Agent-to-Agent Feedback

Product Owner role for a new React development team focused on delivering a portal for 1750 service agents to capture & submit       feedback to other agents in case of:

  • Share individual compliments from customer / agent
  • Share feedback about wrong answer given to customer / wrong process followed to prevent future impact
  • Manager flow to validate & approve feedback before sending to recipient.
  • Agent & Managers Dashboard to see insights about send & received feedback including the classification.

Key Accountabilities

  • Own, manage, and prioritize the product backlog to ensure optimal value delivery and delivery commitments.
  • Provide clear acceptance criteria and make decisions regarding scope and priority.
  • Work closely with Agile development team to support planning, refinement, delivery, testing, and acceptance.
  • Collaborate with stakeholders across commercial, IT, customer operations, legal, compliance, finance, and network domains.
  • Ensure solutions are in line with IT Strategy & Architecture, compliant with applicable regulatory, privacy, security, and operational standards.
  • Manage dependencies across teams, systems, and business functions
Mandatory Skills: API Microservice Integration .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

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