Job Description
Job Title:  Production Support Specialist
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  8/24/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Production Support Specialist

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
 

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Production Support Specialist :

Exp : 7+ Years to 11 Years

Location :Bengaluru/Hyderabad

Role Overview
We are seeking experienced Java Production support associates having advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring)
Key Responsibilities
• Exp: 7-10years hands on application development, L3 and/or L2+ who is ready to pick up L3 part.
• Having Advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring)
• Mid- to- Advanced experience in AWS Cloud (EC2/Lambda, Amazon CloudWatch, IAM, S3, RDS & DynamoDB/MongoDB) in to Support function.
• Good exposure using AI models in support function.
• Advanced level experience to work with multi server/Tier: Tomcat, Jbosss, WebSphere and Weblogic servers.
• Advanced hands-on experience in Database (DB2, Oracle and Sybase.. etc)
• Mid- to- Advanced Unix and scripting (shell/perl.. etc)
• Good hands-on in understanding and making changes in shell/perl scripts
• Having good experience in job scheduler monitoring tools (Autosys, procmon, crontab.. etc)
• Advanced hands on experience IDE’s like Eclipse, NetBeans.

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Deliver
 

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: Technical Support .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

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