Job Description
Project Manager
The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery.
- Must have 7-10 years of experience.
- Good understanding on Infra/ DC Operations (Server and Network background)
- Capable to handle multi-dimensional aspects, CXO reviews etc
- Experience on ITSM/ITAM, Incident/Problem/Process/Knowledge
- Team of 10+ handling experience
- Account governance/ understanding on dashboard & reports
- Set & review KPIs of OM/ Ops leads
- Billing/Efforts loading towards revenue accrual
- Complete projects within set timelines while mitigating risks that could cause the project to delay.
- Manage detailed work plans, schedules and client status reports.
- Responsible for tracking and managing client product migration deliverables
- Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration
- Ensure successful hand-off to client services group for on-going support post product migration
Delivery Management
- Client Relationship Management
- Delivery governance across the project
Project Manager
The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery.
- Must have 7-10 years of experience.
- Good understanding on Infra/ DC Operations (Server and Network background)
- Capable to handle multi-dimensional aspects, CXO reviews etc
- Experience on ITSM/ITAM, Incident/Problem/Process/Knowledge
- Team of 10+ handling experience
- Account governance/ understanding on dashboard & reports
- Set & review KPIs of OM/ Ops leads
- Billing/Efforts loading towards revenue accrual
- Complete projects within set timelines while mitigating risks that could cause the project to delay.
- Manage detailed work plans, schedules and client status reports.
- Responsible for tracking and managing client product migration deliverables
- Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration
- Ensure successful hand-off to client services group for on-going support post product migration
Delivery Management
- Client Relationship Management
- Delivery governance across the project
Mandatory Skills: IT Operations Management .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.