Job Description
|
Role Name/Title |
Service delivery Manager |
|
Expected start date tentative |
Immediate |
|
Rates including mark up |
240 K/M |
|
Work Location – pls mention city and preferably office address as well |
Pune
|
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|
Workplace Type: (Remote/Hybrid/Onsite)? If Hybrid, how many days onsite & offsite? |
Wipro Hybrid |
|
Years of exp needed |
10+ |
| Datacenter (Operation) support delivery manger, must have technical understanding (Wintel, Unix, Storage, Azure) | |
|
Mandatory Skills |
Datacenter operational manger + datacentre knowledge. |
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- Team Management
- Team Management
- Clearly define the expectations for the team
- Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
- Guide the team members in acquiring relevant knowledge and develop their professional competence
- Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries
- Ensure that the Performance Nxt is followed for the entire team
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the tea
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Team Management
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| No. | Performance Parameter | Measure |
| 1. |
Quality Control and Customer satisfaction |
|
| 2. |
Capability Building |
|
| 3. |
Continuous Improvement |
|
| 4. |
Team Management |
|
| 5. |
Capability Building |
|
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Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.