Job Description
• Good communication (Written English).
• Experience with Mortgage document review
• Excellent written and oral communication skills
• Demonstrated strong attention to detail.
• Good understanding of the UK mortgage market with experience of handling mortgage applications
• Experience of working within a high paced environment, managing high volumes with prioritisation
skills ensuring KPIs and SLAs are adhered to
• Ability to work collaboratively with the onshore teams through effective communication skills
• Strong attention to detail, utilising your knowledge and support tools to progress mortgage
applications correctly
• Strong verbal and written communication skills to ensure a smooth experience for Brokers and
customers
• Have a proactive and professional approach to drive a right first-time outcome for the customer
• Ability to support and develop team colleagues by training and collaboration across the team
• Compliance with monthly quality checks ensuring accuracy on cases worked
• Experience in the validation of customer data and documentation
• Understanding of UK legislation
• Very strong interpretation and articulation skills
• Excellent Keyboard skills and should be familiar with working on a laptop
• Strong typing skills with a minimum of 45 words per minute
• 100% shift adherence and demonstrate flexibility to work in shifts
Have a proactive and professional approach to drive a right first-time outcome for the
customer
· Compliance with monthly quality checks ensuring accuracy on valuations reviewed
· Ability to work unaided or with little supervision
Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.