Job Description
Job Title:  Cyber Security Analyst - L4
Req Id:  67324
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  8/12/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Assist customers in configuring and maintaining the Hitachi SSPR suite
Provide technical support to our customers' application administrators online and over the phone
Prioritize issue handling in a high-volume, time-sensitive environment
Analyze software related issues and propose solutions.
Verify solutions prior to submitting them.
Resolve customer reported incidents and questions in a timely manner.
Investigate and document the root cause of issues..
Manage issue lifecycle in our ticketing system.
Document software support activities thoroughly, accurately, and in a timely manner.
Independently researching, creating and maintaining documentation.
Professionally communicate technical issues with customers and colleagues.
Engage in customer relationship management.
Assist with configuring, and troubleshooting systems including:
Windows servers
Active Directory or LDAP
MSSQL, Oracle or MySQL and MSSQL (including writing SQL queries)
IIS or Apache (including writing in HTML/JavaScript/CSS)
Virtual Machines
Unix/Linux systems
Networks (IP routing, firewalls)
Enterprise applications and web services
Read and edit short programs and scripts.

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Assist customers in configuring and maintaining the Hitachi SSPR suite
Provide technical support to our customers' application administrators online and over the phone
Prioritize issue handling in a high-volume, time-sensitive environment
Analyze software related issues and propose solutions.
Verify solutions prior to submitting them.
Resolve customer reported incidents and questions in a timely manner.
Investigate and document the root cause of issues..
Manage issue lifecycle in our ticketing system.
Document software support activities thoroughly, accurately, and in a timely manner.
Independently researching, creating and maintaining documentation.
Professionally communicate technical issues with customers and colleagues.
Engage in customer relationship management.
Assist with configuring, and troubleshooting systems including:
Windows servers
Active Directory or LDAP
MSSQL, Oracle or MySQL and MSSQL (including writing SQL queries)
IIS or Apache (including writing in HTML/JavaScript/CSS)
Virtual Machines
Unix/Linux systems
Networks (IP routing, firewalls)
Enterprise applications and web services
Read and edit short programs and scripts.

 

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Mandatory Skills: OKTA - Identity and Access Management .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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