Job Description
Job Title:  DEVELOPER L4
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  7/9/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters

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  • Develop, configure, and customize ServiceNow ITSM applications, workflows, and automation
  • Design, build, and troubleshoot ServiceNow modules such as Incident, Problem, MIM, CMDB, CSDM, Change, Portal, Knowledge, ITOM, Request and Service Catalog.
  • Implement integrations with external systems using APIs, web services, etc.
  • Collaborate with other cross‑functional teams to gather, analyse, and refine business and ITSM process requirements
  • Translate business and operational requirements into technical solutions.
  • Oversee MID Server architecture, deployment, scaling, and security for ITOM.
  • Design integrations between ServiceNow, ITOM and monitoring, cloud, and infrastructure tools.
  • Collaborate with Enterprise platform team for architecture decisions and design
  • Perform platform administration activities including user management, access control (ACLs), roles, groups, and Service Portal configurations.
  • Create and maintain technical documentation, configuration records, and user‑training materials. 
  • Develop and execute unit tests, System Integration Tests, Regression tests, and QA checks to ensure functional reliability. 
  • Ensure adherence to Enterprise platform governance.
  • Apply ITIL and ITSM best‑practice to improve service delivery and ensure compliance with Enterprise and organisational standards.

 

 

 

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Deliver

No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan
2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation
3. MIS & Reporting 100% on time MIS & report generation

 
Mandatory Skills: ServiceNow - SaaS .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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