Job Description
Job Title: Jira & Confluence Administrator
Key Responsibilities:
*Administer and maintain Jira Server and Confluence applications
*Configure and manage workflows, issue types, screens, schemes, and custom fields in Jira
*Manage user access, roles, groups, and permission schemes
*Administer and support plugins (e.g., Tempo, Project Configurator)
*Perform SQL-based data extraction, reporting, and analysis
*Monitor application performance, logs, and system health
*Troubleshoot application and database-related issues
*Coordinate with infrastructure and database teams for server-level activities
*Support multiple environments (Production and Test)
*Handle user requests, incidents, and change management activities
*Support audit, compliance, and KPI tracking requirements
*Manage backups, upgrades, and patching activities
*Manage Confluence Pages , Page structure , templates and Content Organization.
Skills & Expertise:
*Jira & Confluence Administration (Server/Data Center)
*SQL (data extraction and reporting)
*Plugin Management (Tempo, Project Configurator, etc.)
* Log Analysis & Troubleshooting
*User & Permission Management
*Basic understanding of server and database operations
*Good on communication and presentation skills.
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Deliver
| No | Performance Parameter | Measure |
| 1. | Continuous Integration,Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Timely customer resolution as per TAT Zero escalation |
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.