Job Description
Job Title:  ITIL Capacity and Availability Manager -6 to 10 Yrs - Bng, Chn, Hyd, Pune
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  4/12/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

ITIL Capacity and Availability Manager -6 to 10 Yrs - Bng, Chn, Hyd, Pune

•Capacity Reporting and Improvement Recommendations, Scaling and Upgrade Proposals, Cost Vs Capacity Analysis, Risk of Capacity Shortfall Report
Availabilty Improvement Plan, SPOF gathering and analysis, Recovery and Failover Documentation, Mean Time Metrics (MTBF and MTTR)
Identify Vital Business Functions (VBFs) and map availability to them

Shall monitor the threshold levels set for various infra areas; servers, Networks, Databases, storage, etc.
•Shall track the current usage of the capacity and the opportunity to tune the capacity
•Knowledge of vendor base, Selection of Vendor for component (Casting) development based on process involved.
•Knowledge about price negotiations
•Strong organizational, project management,Demand management capacity management and planning skills within current role, with the ability to execute efficiently and effectively. 
•Proficiency in MS Office (Excel, Word, Access, PowerPoint, etc.) 
•Can work with big databases and is comfortable in understanding as well as interpreting numeric data across different dimensions.

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Mandatory Skills: ITIL Availability Management .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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