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Title:  Infrastructure and Platform Architect - L2

Requisition ID:  51931
City:  Pune
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

must have Keywords – *ServiceNow, *CSM, *Case Management, *Integration, *Flow Designer, REST/SOAP, UI Builder, Workspace, OMT

 

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ServiceNow Migration Architect (Min ServiceNow Experience 4-5 yrs, Overall IT experience 8 + years)

  • Design and implement scalable ServiceNow solutions across CSM, ITSM, ITOM and custom applications while ensuring security, compliance, and performance.
  • Manage data migration and customer onboarding experience from legacy applications to the ServiceNow / SaaS stack.
  • Collaborate with stakeholders to translate business requirements into technical solutions and provide strategic platform guidance.
  • Drive project timelines, track milestones, and ensure successful delivery of implementations in alignment with business objectives.
  • Develop workflows, business rules, UI policies, and integrations using REST, SOAP, MID Server, and automation tools like Flow Designer and Integration Hub.

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  • Define architecture standards, governance models, coding best practices, and CI/CD pipelines for efficient ServiceNow development and deployment.
  • Mentor developers, conduct code reviews, and oversee technical assessments to ensure quality and adherence to best practices.
  • Stay updated on ServiceNow innovations, recommend enhancements, and engage with the ServiceNow community for continuous improvement.
  • Possess strong expertise in ServiceNow scripting, integrations, CSM, CMDB, ITIL frameworks, cloud computing, and enterprise IT landscapes.
  • Possess a strong understanding of project management principles, ensuring work is structured around key milestones, timelines, and deliverables.
  • Experience with Telco or Order Management is a plus.

 

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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