Job Description
Job Title:  Infrastructure and Platform Architect - L3
Req Id:  95510
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  9/12/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

 JC: 95510  ;Location :Pune preferable ,Hyd

C2 Demand :12+yrs ServiceNow Architect (Min ServiceNow Experience 10+ yrs) JC :

  • Design and implement scalable ServiceNow solutions across OMT, CSM, ITSM, ITOM and custom applications while ensuring security, compliance, and performance.
  • Expertise in ServiceNow Telco Service Management along with CSM and Telecommunication Order management for Service Delivery process, Specialized in working in domain seperated environment
  • Manage data migration and customer onboarding experience from legacy applications to the ServiceNow / SaaS stack.
  • Extensive experience in ServiceNow ITSM, CMDB, and Asset Management, along with

developing custom-scoped applications tailored to business needs.

  • Provided technical support to pre-sales teams, assisting in solution demonstrations, customer

engagements, and proposal development.

  • Designed, developed, and implemented ITSM accelerators to streamline and fast-track

ServiceNow ITSM deployments for enterprises.

  • Proficient in ServiceNow integrations with market-leading and in-house tools using REST, SOAP,

JDBC, LDAP, and other integration methods.

  • Strong expertise in ServiceNow scripting using JavaScript and Glide classes to enhance platform

functionality.

  • Extensive experience in Service Catalog configuration and Workflow/Flow Designer to automate

IT service processes.

  • Hands-on experience in ServiceNow Discovery, including configuring discovery schedules,

analyzing logs, defining identification and classification rules, managing MID server clusters,

SNMP OIDs, MIBs, and CMDB health metrics.

  • Collaborate with stakeholders to translate business requirements into technical solutions and provide strategic platform guidance.
  • Drive project timelines, track milestones, and ensure successful delivery of implementations in alignment with business objectives.
  • Develop workflows, business rules, UI policies, and integrations using REST, SOAP, MID Server, and automation tools like Flow Designer and Integration Hub.
  • Define architecture standards, governance models, coding best practices, and CI/CD pipelines for efficient ServiceNow development and deployment.
  • Mentor developers, conduct code reviews, and oversee technical assessments to ensure quality and adherence to best practices.
  • Stay updated on ServiceNow innovations, recommend enhancements, and engage with the ServiceNow community for continuous improvement.
  • Possess strong expertise in ServiceNow scripting, integrations, CSM, CMDB, ITIL frameworks, cloud computing, and enterprise IT landscapes.
  • Possess a strong understanding of project management principles, ensuring work is structured around key milestones, timelines, and deliverables.
  • Experience with Telco OSS / BSS understanding is a plus.

 

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Mandatory Skills: ServiceNow Solution Architecture .

 

Experience: >10 YEARS .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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