Java Technical Lead
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
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In this role, you will:· Contribute to all stages of software development lifecycle· Analyze user requirements to define business objectives· Develop and test software· Identify and resolve any technical issues arising· Develop technical designs for application development· Develop multimedia applications· Write well designed, testable code· Conducting software analysis, programming, testing, and debugging· Manage Java and Java EE application development· Prepare and produce releases of software components· Technically lead a team and mentor junior resourcesTo be successful in this role, you should meet the following requirements:· Should have working experience in Core Java and J2EE, Spring , Springboot.· Should be well versed and have real time experience on Junit, GITHUB, Maven, GIT, MQ.· Should be having working experience in connecting and performing operation in Database using Hibernate or Spring JDBC.· Nice to have Devops tools like Jenkins and Agile Scrum process and Jira.· Nice to have Credit Risk Domain Experience· Contribute to all stages of software development lifecycle· Analyze user requirements to define business objectives· Develop and test software· Identify and resolve any technical issues arising· Develop technical designs for application development· Develop multimedia applications· Write well designed, testable code· Conducting software analysis, programming, testing, and debugging· Manage Java and Java EE application development· Develop documentation to help users· Prepare and produce releases of software components· Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review· Knowledge of Credit Risk domain would be preferred.· Working experience on the Credit Risk management applications will be an added advantage.· Knowledge and experience on Mongo DB would be an added advantage.· Minimum of 6 Years experience.
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- Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Mentor and guide Production Specialists on improving technical knowledge
- Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist
- Develop and conduct trainings (Triages) within products for production specialist as per target
- Inform client about the triages being conducted
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Identify and document most common problems and recommend appropriate resolutions to the team
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
| 2 | Team Management | Productivity, efficiency, absenteeism |
| 3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
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