Job Description

Rate :- 160K/M (B2 and B3 band)

Location :- Pune  

Shift – US Shift

The Role: Site Reliability Engineer

The Team:

The Mobility Division within S & P Global leverage technology and data science to provide unique insights, forecasts and advisory services spanning every major market and the entire automotive value chain—from product planning to marketing, sales, and the aftermarket. The Tech Ops / SRE Team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture to maintain continuous access to our products.

The Impact:

We are seeking an experienced IT professional to join the Infrastructure SRE team. The candidate will be responsible for managing our multi-cloud infrastructure. They will be responsible for setting up our infrastructure to support our cloud migration and future division expansion.

What’s in it for you:

Candidates will work closely with Automotive teams as well as corporate IT teams in a global nature. An opportunity to work in a multi-cloud environment, learn new skills and set new direction.

Responsibilities:

· Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.

· Partner with development teams to improve services through rigorous testing and release procedures.

· Participate in system design consulting, platform management, and capacity planning.

· Create sustainable systems and services through automation.

· Balance feature development speed and reliability with well-defined service-level objective

· Day to day management of AWS/Azure Infrastructure

· Build and document automation processes for Infrastructure as a Service/Infrastructure as code.

· Backup and Patch management

What We’re Looking For:

We are looking for someone who has.

· Bachelor’s degree (or equivalent) in computer science or related discipline with at least 7 years of experience

· Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.

· Strong interpersonal skills, analytical and problem-solving ability along with strong written and verbal communication.

· Solid understanding and hands-on experience with EKS. This role is responsible for configuring, deploying, maintaining, troubleshooting, upgrading and monitoring EKS on AWS.

· Hands-on experience with CI/CD pipelines and DevOps tooling, including Git-based version control (GitLab preferred), pipeline design and maintenance, automated builds, testing, and deployments for cloud-native and containerized workloads.

· Ability to communicate ideas in both technical and non-technical ways.

· A strong capacity for teamwork and a sense of ownership and able to work independently and be self-driven.

· Hands on Experience with Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute services (EC2, FSX, Managed AD, Route 53, etc…)

· Ability to program using scripting with tools or languages, such as PowerShell, Python, Ansible, Terraform and Bash

· Familiarity with ITSM processes like Incident, Problem and Change Management using ServiceNow (preferable)

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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  •  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. 
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

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