Job Description
Role Purpose :EMC Storaage :Hyd ,Pune
xpertise in Server operating systems – Linux RHEL/Windows/VmWareExpertise in all aspects of Storage - Dell PowerMax/SRDF, Pure FlashArray, HPE Primera/Alletra, Cisco MDS/Brocade, NetApp FAS file service, CommVault, Netbackup, Data Domain, Dell ECS, Storage GridEnd to end server mapping from server to storageExpertise providing technical support in a large Enterprise environmentExperience in using Python API Development (FastAPI), Ansible/AAP, Docker, Kubernetes, Shell Scripting to be able to implement storage automation and as-a-service offerings.Expérience of troubleshooting in Infrastructure automation Environments.Capable of product testing and qualification.Well experienced in server and storage remediationPast working experience in a storage / scripting / automation roleA deep technical understanding of Cloud and Storage InfrastructureInfrastructure as Code and automation/orchestration technologies, such as Puppet / Chef / Ansible Tower / Jenkins, GitHub, PowerShellExperience of continuous integration / continuous delivery software engineering approachesExperience working in relevant environment/s, i.e. server engineering in a similar function is desirable but not essentialExperience working in relevant market/context, i.e. IT in finance, Storage is desirable but not essentialExperience in Agile methodologies and DevOps practices is desirable but not essentialRole relevant qualifications, i.e. EMC, Pure, cloud related is desirable but not essentialA track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change.Self-awareness with confidence to work independently and take responsibility for own developmentExcellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiencesPlanned projects and activities systematically in line with business priorities, using a variety of analysis and problem-solving techniquesExperience of building effective customer relationships which create customer advocacyWillingness to undertake the training / study required in this role for new products and services
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Do
- Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
- Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
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Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
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Deliver
No | Performance Parameter | Measure |
1 | Operations of the tower | SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management |
2 | New projects | Timely delivery Avoid unauthorised changes No formal escalations |
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.