Job Description

Reporting to the Engineering Lead, who will be your line manager and responsible for things like performance review meetings, 1-1s and development conversations, you will be responsible for: 

1.      Technical Implementation: Design, deploy, and manage cloud infrastructure components to ensure optimal performance, security, and scalability. 

2.      Collaboration: Work closely with the Cloud Platform Engineering Lead, architects, and other stakeholders to understand requirements and deliver cloud solutions that align with business goals. 

3.      Best Practices: Implement and advocate for cloud best practices, including CI/CD (Using Gitlab and Github), infrastructure as code using Terraform, and automated testing. 

4.      Problem Solving: Troubleshoot and resolve complex cloud infrastructure issues, ensuring minimal downtime and optimal performance. 

5.      Continuous Improvement: Stay updated with the latest cloud technologies and trends and recommend improvements to our existing infrastructure. 

6.      Security & Compliance: Collaborate with the security team to ensure that our cloud solutions meet all necessary compliance and security standards. 

7.      Mentoring: Share knowledge and mentor junior cloud engineers, fostering a culture of continuous learning and growth. (Datadog must)

About the Role  

1.      Experience: At least 4 years of hands-on experience in cloud engineering with a deep understanding of major cloud providers (e.g., AWS, Azure,OCI ). 

2.      Technical Expertise: Proficiency in cloud architectures, services, and best practices. Experience with containerization (e.g., Docker, Kubernetes) is desirable. 

3.      Problem Solving: Strong analytical and troubleshooting skills, with a methodical approach to problem resolution. 

4.      Communication: Ability to articulate technical concepts clearly to both technical and non-technical stakeholders. 

5.      Teamwork: Proven ability to work collaboratively in a team environment, contributing positively to team operations and working relationships. 

6.      Continuous Learning: A commitment to staying updated with the latest in cloud technologies and best practices. Cloud technology certifications are a plus

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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  •  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. 
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

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