Job Description
Location :- PAN India
rate :-130K/M
exp:- 5+ years
shift :- 7PM to 4 AM IST
Implementation Engineer
Job Description
The Implementation Engineer plays an essential role in the deployment and setup of software or systems within the client’s business environment. This position involves working closely with the client to understand their technical requirements and business objectives, translating these needs into a functional and efficient system. The engineering level resource will be responsible for taking an already completed Arista design and configuration and performing the hands-on execution work. The resource should have basic network experience as well as basic Ansible experience (ability to run a script and identify if the script is not running properly). Some basic knowledge of Arista CVP would be desirable.
Key Roles and Responsibilities
· Meet client-specific requirements, ensuring compatibility with their existing IT infrastructure and systems.
· Perform rigorous testing of systems to ensure stability, efficiency, and security before full-scale implementation.
· Provide detailed documentation and standard operating procedures for the client, ensuring they understand the new systems and any changes made.
· Troubleshoot and resolve any issues that arise during the implementation phase, offering timely and effective solutions.
· Coordinate with project managers and other team members to ensure timely and on-budget delivery of implementation projects.
· Evaluate post-implementation system performance, making adjustments as necessary and providing ongoing support and optimization services.
Preferred Experience and Attributes
Soft skill characteristics of the ideal candidates include:
· Leadership: be a self-starter, self-directed and shows initiative.
· Focused on execution, delivery and commitment to dates. Ability to work in a high paced environment.
· Can manage risk; is a good decision maker.
· Understands the big picture; can relate to the firm’s strategy and actions and how they support our business results.
· Demonstrates ownership: Is accountable and influence/can hold others accountable (professionally).
· Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally.
· Organized and detail oriented.
· Have a strong technical acumen.
· Ability to partner with others for the good of the initiative.
Requirements
· Bachelor’s degree in engineering, computer science, business, finance or related field/technical training. Must have strong analytical skills.
· Minimum of 3 years’ experience required in technical role in the following focus areas: Data Center, Cisco Nexus Platform switches, Arista, Arista CVP desired, BGP, Automation experience – must have Ansible. Python is a plus.
· Unix/Linux background is a plus.
· CCIE preferred
· Financial services (Insurance, Banking, Investment banking), is a plus.
· Ability to be nimble and flexible; prioritize workload, proactively react to issues and consistently react to shifting deadlines.
· Ability to work weekends (as needed) for migration work
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Do
- Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
- Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
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Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
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Deliver
| No | Performance Parameter | Measure |
| 1 | Operations of the tower | SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management |
| 2 | New projects | Timely delivery Avoid unauthorised changes No formal escalations |
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Experience: 5-8 Years .
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