Job Description
Sr. Network Engineer JD (8 years to 10 years experience)
Skill Required: • Hands on experience in various networking products such as
➢ Hands on experience on Network Engineer – Routing and Switching
➢ Cisco Meraki- Security Appliances, Switches and Wireless Access point
➢ Cisco- Routers and Switches
➢ Fortigate Firewall
➢ Endpoint authentication and authorization tools like Cisco ISE
➢ Network management & Monitoring tools like Cisco Prime, PRTG
• Strong experience in Network Technologies like BGP, EIGRP, OSPF, VPC, VDC, VRF, VRRF, HSRP, VLAN, STP.
• Provide Level- 3 support and troubleshooting to resolve issues within SLA.
• Basic understanding of WAN technologies IPsec, Client Meraki VPN and Zone-based Firewalls
• Basic understanding of cloud related technologies like AWS, Azure, Google, Oracle etc.
• Experience working with third party vendors, ISP's, IP address management
• Strong knowledge of networking, understanding of packet flow and TCP session establishment
• Knowledge and hands on with security technologies like Remote Access VPN , Site to Site VPN , Intranet based VPN, Extranet based VPN, Internet Protocol Security (IPSec) ,Transport mode, Tunneling mode ,Layer 2 Tunneling Protocol (L2TP) ,Point–to–Point Tunneling Protocol (PPTP),SSL and TLS, OpenVPN
• Strong understanding of network security practices and patch management
• Able to work independently and efficiently on 24/7 support environment
• Develop and maintain architecture topology diagrams in Visio and documents.
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Responsibilities: • Responsible for Installation, configuration and troubleshooting of network products like Meraki security appliance, Cisco Router, Meraki & Cisco switches, Cisco ISE, AWS and Azure Cloud networking
• Should be able to manage technical issues in front of the customer
• Able to manage multiple sites , provide technical solutions , Preparing Plan of Action , Technical suggestions
• Actively participate in all the Major Incidents • Responsible to work within SLA for Incident, Problem and Changes
• Ensure proper communication and quick resolution as a crisis manager.
• Responsible for performing Root Cause Analysis of Faults and providing corrective Actions
• Regular IOS upgradation and hotfixes
• Responsible for implementing best practice/hardening.
• Planning Major changes in the network and own the task till closure.
• Managing and monitoring of log files of Cisco, Meraki network devices
• Capacity planning of the network devices with proper recommendations.
• Providing Service Improvement Plans in the existing setup, identifying Risks.
• Preparation of Daily/Weekly/Monthly reports • Escalation and coordination with stakeholders/ vendors for issue resolution wherever required.
• Prepare and maintain Setup related documentation, operational and system documentation
• Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
• Secure Shell (SSH)
• Troubleshoot issues, Technical Analysis and conclusion
• Ability to work under pressure and stressful scenarios.
• Ability to communicate and report network security incidents and issues to the next level • Certifications like CCNA, CCNP are recommended
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.