Job Description

z/OS Systems Programmer Role
Job Description
The z/OS Systems Programmer should have technical, domain level and specialist skills to ensure that all the engineering services are operated, maintained and constantly upgraded as technology advances.
 
There can be multiple functions within the job involving multiple products and technologies. Including but not limited to programming, support to maintain essential environmental conditions & analysis – creating functional/technical design solutions. The job holder may specialise in a single or combination of those functions/technologies. They will be involved in overseeing the deployment, planning, configuration & testing.
 
 
Key Skills
• Upgrading, maintaining and supporting the z/OS operating system
• Upgrading, maintaining and supporting ISV products particularly from the vendors; IBM and Computer Associates (CA)
• Production support
• Must have extensive experience of mainframe systems programming.
• Must have knowledge of a combination z/OS, SMP/E, TSO/ISPF, USS, SDSF, JCL.
• Must have knowledge of IBM and CA Products and be able to work independently.
• Must have excellent problem determination skills and be a true team player.
• Required to provide off hours support for the implementation of software changes and support for other projects requiring software expertise as well as be part of an on-call rota
• Set and achieved challenging short, medium and long term goals which exceeded the standards in their field
• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
• Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same 
• Have some experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results
• A comprehensive understanding of risk management and proven experience of ensuring own and others' compliance with relevant regulatory processes
 
In addition to the details listed above, the following complimentary skills (although these are not essential):
• Assembler, Automation, GDPS, Rexx and CLIST skills
• Proficient in Top Secret skills
• Performance monitoring using Omegamon, RMF, SMF and SAS

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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  •  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. 
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

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