Job Description
Job Role: Network Change Manager
Designation: Deputy Manager
Band: B3
Location: Pune
Shift: Night Shift (US Hours)
Work Mode: 5 Days Work from Office
Role Summary:
We are looking for an experienced Network Change Manager to manage and govern end-to-end change processes within an enterprise network environment. The role involves driving change management practices, chairing CAB meetings, and ensuring seamless coordination across stakeholders while maintaining service stability.
Key Responsibilities:
· Manage the end-to-end change management lifecycle for network-related changes
· Chair CAB (Change Advisory Board) meetings and ensure effective decision-making
· Review, assess, and approve change requests based on risk, impact, and urgency
· Ensure adherence to ITIL change management processes and governance
· Coordinate with cross-functional teams including network, operations, and business stakeholders
· Maintain change calendar, documentation, and audit readiness
· Drive post-implementation reviews (PIR) and ensure closure of actions
· Identify and mitigate risks to service availability and performance
· Provide regular status updates and reporting to stakeholders
· Utilize tools like Jira / ITSM platforms for tracking, reporting, and workflow management
Required Skills & Qualifications:
· ITIL Certification (mandatory)
· Proven experience in Change Management, including CAB facilitation
· Hands-on experience with Jira or similar ticketing/ITSM tools
· Strong understanding of Service Management frameworks
· Experience in Stakeholder Management and cross-team coordination
· Basic knowledge of Enterprise Networking (LAN/WAN, SD-WAN, routing, etc.)
· Excellent communication and presentation skills
· Strong analytical and decision-making abilities
· Ability to work in a fast-paced, high-impact environment
Preferred Skills:
· Experience in telecom or large-scale enterprise network environments
· Exposure to tools like ServiceNow or similar ITSM platforms
Why Join Us:
· Opportunity to work in a global environment (US stakeholders)
· Exposure to enterprise-scale network operations
· Collaborative and growth-focused work culture
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.