Title: Network Engineer
Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
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Responsibilities :
• Validate order as per the scope of work
• Network Config Mandatory attributes assignment and validation
• Coordinate with Order Managers to finalize on the exact scope before config build
• Review the network design shared by design team
• Built network config as per the scope and design
• Join customer edge device activation calls , lead the call and deploy the required device configuration
• Coordinating with L2 tech’s for complex issues
• Troubleshooting on network issues coordinating with various stakeholders
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Skills :
• Telecom Domain/IT related knowledge
• Good Verbal and Written Communication skills
• PC literate with good system navigation skills
• Understanding of MS Office (Excel, Word, Outlook)
• Strong focus on delivering results in a team environment, working together to deliver the teams objectives.
• Good Logical though process
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Voice 50%
Non Voice 50%Rotational shift, with rotational week offs (working flexibility on weekends is required) Should be a Graduate Fresher/Experienced Fresher - Experience is not mandate
Experience - Minimum of 1 year experience
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Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.