Job Description
Job Title:  PROCESS EXCELLENCE CONSULTANT L3(CONTRACT)
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  3/5/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Job Title: Process Consultant
Location: Pune 
Work Hours: Must be willing to work in US time zone as per business requirements
 
Job Summary:
We are seeking a highly motivated and detail-oriented Process Consultant to join our team. The ideal candidate will play a key role in analysing, designing, and optimising business processes to drive operational efficiency and effectiveness across the organisation.
 
Key Responsibilities:
Analyse and streamline existing business processes to identify inefficiencies and areas for improvement.
Design efficient, scalable workflows across cross-functional teams, ensuring alignment with business goals and operational needs.
Collaborate with stakeholders to gather requirements, validate process changes, and drive consensus on enhancements.
Develop and maintain detailed process documentation, including standard operating procedures (SOPs), workflows, and process maps.
Enhance processes with an automation-first approach, integrating relevant tools and technologies to improve efficiency and reduce manual effort.
Facilitate workshops, meetings, and training sessions to support process understanding, onboarding, and adoption across teams.
Monitor process performance using defined KPIs and metrics, and recommend data-driven adjustments to support continuous improvement.
Support change management initiatives by communicating process changes clearly and ensuring smooth transitions.
Utilise process mapping tools such as Microsoft Visio or Lucidchart to visualise and communicate process flows effectively.
Demonstrate strong written, verbal, and organisational communication skills to engage stakeholders and document processes clearly.

 

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Delivery Process/ Function Name

Quality

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Educational Qualification

B.Sc. / BE / B Tech/ MBA/ B.Stat

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Skills ( Must Have)

  • Problem solving tools/ analytical skills ·
  • Excellent communication / interpersonal, facilitation skills ·
  • High energy level, confident, assertive and team player

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Experience ( Minimum)

  • · Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering
  • · Exposure to ISO, CMMi or COPC will be added advantage
  • · Consulting experience in Shared Services Set up/BPO space is desirable
Mandatory Skills: Project Management .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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