Job Description
Job Title:  Performance Testing Lead
Req Id:  100624
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  11/13/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Performance Testing Lead

  1. Strong experience in conducting performance testing for SAP applications.
  2. Carryout performance assessment and understand high-level and detailed scope of NFR's 
  3. Prepare a test plan, design test scenarios and test scripts using NeoLoad.
  4. work collaboratively with Functionals and developers to identify the processes, systems and interfaces that are needed as part of performance test for SAP applications.
  5. Execute Load, Stress and other performance tests using NeoLoad tool
  6. Monitor the SAP application logs and server logs using any monitoring tool to determine the system behaviour
  7. Identify and address all technical issues and bottlenecks and facilitate the resolution
  8. Analyse the CPU utilization, memory leakage, memory usage, network usage, garbage collection and DB parameters to verify the performance.
  9. Publish results and prepare test summary report to receive sign-off.

 

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  • Handle technical escalations through effective diagnosis and troubleshooting of client queries
    • Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements 
    • If unable to resolve the issues, timely escalate the issues to TA & SES
    • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
    • Troubleshoot all client queries in a user-friendly, courteous and professional manner
    • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
    • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
    • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s

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Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT
2 Team Management Productivity, efficiency, absenteeism
3 Capability development Triages completed, Technical Test performance

 
Mandatory Skills: Performance Testing .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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