Job Description
Job Title:  Production Specialist - L2
Req Id:  86829
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  8/4/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Implementation and Maintenance

Band-B2 5 to 7 Years

CBR-130K

Location: Pune

Shift Timing

9 to 6

Must have: Linux, 2.CICD Git Bash / Bit bucket,3 ITIL.

Good to have skills: Jenkins, 2, Automation

Must have skills:CI/CD, 2 Unix Shell Scripting, SQL, 3 . ITSM –Change 4. L2 Support experience is a must

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JD as below:

•            Perform Root Cause Analysis in detail for High severity Incidents – and take action on fixing the underlying cause of the high severity issues. Take necessary preventive actions also.

•            Support customer to fill in the Post Incident Report (PIR) when any high impacting Incidents affecting customers occurred.

•            Participate / Initiate in War Room calls that impacts application availability or has a customer impact

•            Willing to work on shifts (Morning & Afternoon shifts) & Weekend support

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Tools Used:

 

•            Remedy – Ticketing Tool

•            Rally (For Story and Bug Tracking)

•            Splunk and Dynatrace for Monitoring

•            WinScp (file movement/ validation)

•            Cyberark/Putty

•            Toad – Querying Tool for DB

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Mandatory Skills: Unix - Implementation and Maintenance .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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