Job Description
Implementation and Maintenance
Band-B2 5 to 7 Years
CBR-130K
Location: Pune
Shift Timing |
9 to 6 |
Must have: Linux, 2.CICD Git Bash / Bit bucket,3 ITIL.
Good to have skills: Jenkins, 2, Automation
Must have skills:CI/CD, 2 Unix Shell Scripting, SQL, 3 . ITSM –Change 4. L2 Support experience is a must
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JD as below: |
• Perform Root Cause Analysis in detail for High severity Incidents – and take action on fixing the underlying cause of the high severity issues. Take necessary preventive actions also. |
• Support customer to fill in the Post Incident Report (PIR) when any high impacting Incidents affecting customers occurred. |
• Participate / Initiate in War Room calls that impacts application availability or has a customer impact |
• Willing to work on shifts (Morning & Afternoon shifts) & Weekend support |
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Tools Used: |
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• Remedy – Ticketing Tool |
• Rally (For Story and Bug Tracking) |
• Splunk and Dynatrace for Monitoring |
• WinScp (file movement/ validation) |
• Cyberark/Putty |
• Toad – Querying Tool for DB |
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.