Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
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- 9–12 years experience | Senior hands‑on IC role
- Strong hands‑on Python development (applications, automation, ETL)
- Building enterprise‑grade, production systems
- Real AI / GenAI / LLM integration in live environments (not just POCs)
- End‑to‑end ownership: design, code, review, production support
- Python services, APIs, automation workflows, and data pipelines
- ETL using Pandas (PySpark optional)
- Production‑safe AI/GenAI integrations with validations, fallbacks, and error handling
- Azure services: Functions, App Services, Storage, Key Vault, Azure AI
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Looking for people who can join early
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Work Location - Pune
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
| 2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.