Job Description
Role Purpose
The purpose of this role is to design the organisationâÂÂs computer and network security infrastructure and protect its systems and sensitive information from cyber threats
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JD
- Lead and oversee 24x7 SOC operations across multiple security domains.
- Drive operational excellence in security monitoring, incident detection, investigation, response, and remediation activities.
- Ensure adherence to established SLAs, KPIs, OLAs, and contractual obligations.
- Establish a culture of accountability, continuous improvement, and operational discipline.
- Act as the primary point of escalation for critical security incidents and client concerns.
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L2 Incident Response Team
- Oversee investigation and containment activities for identified security incidents.
- Ensure timely incident validation, escalation, coordination, and closure.
- Standardize response procedures and operational playbooks.
L3 Threat Detection & Threat Hunting Team
- Drive advanced investigations and complex security incident management.
- Lead threat hunting initiatives and proactive threat intelligence utilization.
- Collaborate with security research teams to identify emerging attack patterns.
Platform Engineering Team
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i. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives
ii. Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture
iii. Depending on the clientâÂÂs need with particular standards and technology stacks create complete RFPs
iv. Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology
v. Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions
vi. Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps
vii. Evaluate and recommend solutions to integrate with overall technology ecosystem
viii. Tracks industry and application trends and relates these to planning current and future IT needs
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2. Stakeholder coordination & audit assistance
a. Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations
b. Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security
c. Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements
d. Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers
e. Provide training to employees on issues such as spam and unwanted or malicious emails
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Deliver
| No | Performance Parameter | Measure |
| 1 | Customer centricity | Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers. |
| 2 | Support sales team to create wins | % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led |
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.