Job Description
Job Title:  SOLUTION ARCHITECT L2 - Tools & Automation
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  5/7/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Solution Architect - Tools and Automation

Job Description:

 Tools and Automation Lead is responsible for driving IT operations automation, tools transformation, and continuous improvement across one or more accounts. This role focuses on identifying automation opportunities, leading implementation using enterprise tools and platforms, governing adoption, and delivering measurable business outcomes such as MTTR reduction, cost efficiency, and service quality improvement.

  • own the tools and automation roadmap for the account, aligned with customer objectives and organizational automation strategy
  • Identify, qualify, and prioritize automation use cases in collaboration with Tower Leads (Datacenter, EUC, Service Desk, Applications)
  • Drive adoption of standard and emerging platforms (enterprise monitoring, orchestration, ITSM, CI/CD, and automation frameworks
  • Automation Delivery & Execution
  • Lead end‑to‑end automation delivery including:
    • Solution design
    • Effort estimation
    • Implementation
    • Testing
    • Production rollout
  • Work with central automation teams and account teams to ensure timely and high‑quality delivery of automation solutions.
  • Ensure automation solutions follow governance, security, and compliance standards.

Customer & Stakeholder Management

  • Present automation solutions, value proposition, and benefits to customer stakeholders and obtain required approvals.
  • Participate in customer governance meetings, showcasing delivered value and automation impact
  • Act as a single point of contact for tools and automation initiatives within the account.

Required Skills & Experience

Core Skills

  • Strong expertise in IT Operations Automation and Enterprise Tools
  • Hands‑on experience with:
    • ITSM (ServiceNow / Remedy)
    • Monitoring (LogicMonitor, BigPanda, SCOM)
    • Endpoint & Deployment tools (SCCM, Intune)
    • Automation & orchestration platforms
  • Good understanding of ITIL processes, run operations, and service delivery models.

Automation & DevOps

  • Experience with automation and DevOps technologies such as:
    • Ansible, Jenkins, Terraform
    • CI/CD pipelines
    • Scripting and orchestration frameworks Leadership & Communication
  • Strong stakeholder management and customer‑facing skills
  • Ability to translate technical automation solutions into business value
  • Experience working in offshore‑onsite global delivery models

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Mandatory Skills: Infrastructure Automation .

 

Experience: >10 YEARS .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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