Job Description
Key Responsibilities
- DevOps Strategy & Leadership
- Establish and lead the DevOps vision for Salesforce, Omnistudio[Vlocity] projects by leveraging Azure DevOps best practices, tools, and methodologies.
- Define, implement, and continuously improve end-to-end CI/CD pipelines for Salesforce, Omnistudio[Vlocity] releases, ensuring rapid, reliable, and repeatable deployments.
- Collaborate with cross-functional teams—including Salesforce, Omnistudio[Vlocity] developers, solution architects, QA engineers, and business stakeholders—to align DevOps processes with organizational goals.
- Mentor and coach DevOps engineers and Salesforce, Omnistudio[Vlocity] development teams, fostering a culture of collaboration, innovation, and continuous improvement.
Required Skills & Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.
- 8+ years of progressive experience in DevOps roles, with at least 2 years in a leadership or team lead capacity.
- Strong hands-on expertise with Salesforce, Omnistudio[Vlocity] deployment, and environment management.
- Proven experience with Azure DevOps, including pipelines, boards, repos, artifacts, and integrations with other Azure services.
- Proficiency in managing Salesforce, Omnistudio[Vlocity] metadata, source control (Git), and release management tools such as Gearset, Copado, or similar.
- Experience in implementing automated testing strategies (unit, integration, regression) for Salesforce, Omnistudio[Vlocity] applications.
- Knowledge of security best practices, access controls, and compliance frameworks relevant to DevOps and Salesforce, Omnistudio[Vlocity] environments.
- Excellent leadership, organizational, and interpersonal skills, with the ability to motivate and guide cross-functional teams.
- Good problem-solving abilities, critical thinking, and attention to detail.
- Effective verbal and written communication skills for technical and non-technical audiences
Technical Implementation
- Design, build, and maintain scalable CI/CD pipelines for Salesforce, Omnistudio[Vlocity] using Azure DevOps, Git, and related technologies.
- Automate code build, test, and deployment processes for Salesforce, Omnistudio[Vlocity] metadata, Apex code, Lightning components, and integrations \.
- Manage source code repositories, branching strategies, and release management in line with best practices for Salesforce, Omnistudio[Vlocity] and Azure DevOps integrations.
- Monitor, troubleshoot, and resolve issues in the release pipeline, ensuring minimal disruptions and maximum efficiency.
- Implement robust security controls, access management, and compliance measures within the DevOps ecosystem.
- Collaboration & Communication
- Provide regular updates, progress reports, and recommendations to senior leadership and project stakeholders.
- Performance Monitoring & Optimization
- Define and track key performance indicators (KPIs) for Salesforce, Omnistudio[Vlocity] DevOps processes, continuously seeking opportunities for optimization and automation.
- Utilize monitoring and analytics tools to proactively identify bottlenecks, inefficiencies, and potential risks within CI/CD pipelines.
- Drive root cause analysis and implement corrective actions to address issues related to deployments or platform integrations.
- Documentation & Knowledge Management
- Create and maintain comprehensive documentation for DevOps processes, CI/CD pipelines, release management, and support procedures.
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Contribution to customer projects | Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT |
| 2. | Automation | Process optimization, reduction in process/ steps, reduction in no. of tickets raised |
| 3. | Skill upgradation | # of trainings & certifications completed, # of papers, articles written in a quarter |
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Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.