Job Description
Job Title:  Senior Technical lead
Req Id:  92830
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  9/18/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Need to work from office 3 days a week.
Should be from Pune or Hyderabad or Bengaluru location.
Login/shift start time will be 1:30 AM or 5:00 AM IST (as it's an Australian Account)
Should be able to extend shift on Tuesday's and Thursday, as we have changes to implement after business hours.
We might have external PVT's [non-NetScaler] post business hours.


L3 Responsibilities:
•    Provide day to day Citrix NetScaler technology directions, support and application for our stakeholders environments.
•    Provide technology directions through monthly worldwide collaboration meetings
•    Installation, Configuration and Managing Citrix NetScaler
•    Troubleshooting and resolving escalated issues related to NetScaler
•    Handling the Platform/Maintenance Tasks and  incident cases based on ITIL process.
•    Coordinate with OEM and vendor for any issue
•    Find out RCA of major issues
•    Upgrading firmware of NetScaler devices as per Citrix recommendation
•    Create NetScaler resource utilisation report and share/discuss with team and management
•    Implement best practices and creating SOP's.
•    Monitor the all NetScaler devices.

Requirements:
•    Minimum 4-5 yrs of relevant Experience in Citrix NetScaler is mandatory.
•       Overall 8+ yrs of experience in Networking (Switches/Routers/Load balancers/Firewalls/ CDN's/Cloud etc) with graduate/post graduate in Engineering.
•       Good to have worked on F5 or A10 load balancers.
•    Should have Expert in troubleshooting NetScaler HA, GSLB, Content switching, access gateway, SSL VPN, related issues.
•    Should have knowledge of networking and switching
•    Working knowledge of Installing NetScaler, upgrading firmware, configuring HA, GSLB, access gateway, etc.
•    Should have Experience in Multi-factor authentication solution.
•    Create/Amend/Edit/Delete Custom Configuration related to virtual server, certificate, Policy settings, etc.
•    Configuring EPA and device restriction policies
•    Good to have experience in Virtual App/XenDesktop 7 XX versions.
•    Good oral/written communication skills.
•    Certified on Citrix NetScaler/Virtual App/Desktop (Optional)
•    Active Directory / Group Policy / DNS/ DHCP
•    Firewall knowledge will be added advantage.
Should be able to perform Changes/Implementation activities.


 

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Mandatory Skills: Citrix NetScaler .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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