Job Description
Role Purpose
The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.
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- Looking for ServiceNow Developer role with Relevant 7+Y of exp.
- Strong experience in ITSM development
- Hands-on expertise in ITOM (Discovery, CMDB, Service Mapping)
- Strong understanding of CMDB data model and CSDM framework
- Experience in configuring probes, sensors, and discovery patterns
- Proficiency in JavaScript, Glide APIs, Flow Designer
- Experience with REST/SOAP integrations and MID Server
- Knowledge of ITIL processes and service lifecycle
- Location: Pune and Hyderabad
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.