Job Summary:
We are looking for a highly skilled and experienced ServiceNow Architect with over 10+ years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on IT Service Management (ITSM) and IT Operations Management (ITOM) modules. The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs.
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Minimum Experience Required:
• Around 15+ years of experience in the IT industry
• 12+ years of relevant experience in ServiceNow Platform executing enterprise end to end projects and managing large engagement. (ITSM, ITOM-Discovery, ITOM Service Mapping, ITOM Event Management, CSDM frameworks, Integrations and Custom Apps)
• 5+ Years as ServiceNow Technical Architec
• Experience in doing the Platform Consulting and advisory majorly on ITOM, ITAM and CSD
• Client C Suite, enterprise architect and Product Owner Interactions for platform level discussions • Implementation experience with ITSM, ITOM, ITAM and Platform Level Architecture including Domain separations and Consulting Experience
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Job Description
• Work in the ServiceNow platform developing innovative solutions that simplifies customer services
• Deep expertise in platform assessment and providing remediation roadmap
• Hands on design and configurations on CSDM, CMDB assessment, design and remediation’s around ITOM -discovery with multiple data sources, Service mapping and event management area , Integrations and custom application expertise is key requirements
• Maintain deep, comprehensive knowledge of Servi ceNow’s ca pabilities and offerings
• Proven experience as a key person leading the development, guide and mentor the Team, design and delivery of different ServiceNow applications implementations.
• Architect and design solutions for complex business problems using ServiceNow best practices and standards.
• Advise and guide platform roadmap discussions.
• Familiar with ServiceNow fea tures of Flow desi gner, Integra ti on hub, UI bui lder, App engi ne, Process Automa ti on a nd Mobi le App
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Certification Required • CAD • CSA • CIS is any two of ITSM, ITOM, HAM / SAM product suite is preferred