Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
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- Proven experience in performing functional testing to assess for accuracy, suitability, and functionality
- Ability to create non-functional test strategies and plans for manual and automated test methods
- Hands-on experience in working with test automation tools like Selenium, Cucumber, Java, JavaScript, SQL, Shell Scripting
- Experience setting up BDD testing specifications
- Experience in Cloud, Core Java, Junit, JavaScript / TypeScript, and SQL as supporting skills
- Experience in API performance testing using tools like JMeter, Gatling or LoadRunner
- Experienced in comprehensive analysis of any errors found using logs, database queries, and file system
- Experience with test data identification and creation
- Have a good understanding of non-functional test automation concepts and patterns (e.g., availability, scalability, performance, and security)
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- Experience in leveraging Gitlab
- Financials services tech background, preferably in Regulatory compliance
- Ability to work analytically and systematically throughout the development life cycle
- Experience of Agile and iterative development methodologies
- Well-developed business communication skills – both written and verbal
- Strong personal prioritization and time management
- Methodology knowhow on how to ensure that project deliverables meet industry best practices
- Strong analytical, problem-solving and synthesizing skills (you know how to figure things out)
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Deliver
No | Performance Parameter | Measure |
1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
2 | Team Management | Productivity, efficiency, absenteeism |
3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.