Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
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• At least 7+ years of hands-on experience on various automation tools |
• Should have managed automation implementation using various frameworks &tools. |
• Good Experience in designing and development of automation framework/scripts. |
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• Experience in Selenium, BDD, Cucumber, CI/CD • Experience in Rest Assured API • Good knowledge on Core Java, Test NG frameworks. • Good communication, presentation, and reporting skills
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Deliver
No | Performance Parameter | Measure |
1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
2 | Team Management | Productivity, efficiency, absenteeism |
3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.